Features

• comments
• multi-channel inbox
• tags

ASSIGN

Make sure that no conversation goes unresponded to. Clearly indicate who should take the next steps.

RULES

Work faster by automating actions when conversations meet predetermined conditions.

REMINDERS

Never forget to answer or follow-up on a conversation. Choose the exact time and date when you need to be reminded.

CANNED RESPONSES

Spend less time manually responding to common questions. Quickly answer them with 1-click.

FOLLOW

Stay updated on conversations of interest.

REAL-TIME COLLISION DETECTION

Prevent situations where more than one teammate responds to the same message.